Privacy Policy

We take your privacy seriously. This policy sets out how Velvetplazaevergreen gathers, uses and protects personal data belonging to guests and visitors to this website.

Last updated: 2026-07-13 · Effective immediately.

1. Who we are

Velvetplazaevergreen ("we", "us", "our") runs the website at https://velvetplazaevergreen.online/. Our registered office is 58 La Croisette, 06400 Cannes, FR. For privacy-related enquiries please contact [email protected].

2. Information we gather

We gather the following categories of information:

• Reservation details: name, address, contact information, payment data, dates of stay, dietary and accessibility preferences.
• Communication data: messages you send through our website, email or telephone.
• Website usage: IP address, browser, device, referring page, pages visited, timestamps, anonymised analytics events.
• Cookies and similar technologies: see Section 6 below.

3. How we use information

Personal data is processed solely to deliver and improve our services, including:

• To handle reservations, payments and deliver the services you book with us.
• To stay in touch about your stay, send confirmations and answer enquiries.
• To meet legal obligations (tax records, anti-money-laundering, gaming licence requirements).
• To refine our website and services, tracked through aggregated, privacy-conscious analytics.
• To send marketing communications where you have given explicit consent; you may unsubscribe at any time.

4. Legal basis (GDPR)

For visitors from the European Economic Area and the United Kingdom we rely on the following legal bases under Articles 6(1)(a)-(f) of the General Data Protection Regulation: your consent, performance of a contract, compliance with a legal obligation, and our legitimate interest in running a safe and well-functioning website.

5. Sharing of personal data

We do not sell personal data. We disclose it only to: trusted service providers working on our behalf (payment processors, booking systems, IT hosting) under written agreements; public authorities when the law requires; and successors following a corporate reorganisation.

6. Cookies

This website relies on strictly necessary cookies to operate. Optional analytics and marketing cookies are placed only after you consent via our cookie banner. You may withdraw consent at any time by clearing browser storage for this site.

7. Data retention

We retain reservation and accounting records for the period required by tax and gaming-licence law (typically 10 years). Marketing data is kept only while your consent remains valid. Server logs are deleted within 30 days.

8. Your rights

Subject to local law, you may access, correct, erase, restrict or object to processing of your personal data, and request data portability. To exercise any right please contact [email protected]. You may also lodge a complaint with your local data protection authority.

9. International transfers

Where personal data is transferred outside the European Economic Area, we ensure an adequate level of protection through Standard Contractual Clauses or equivalent safeguards.

10. Children

Our website is aimed at adults aged 18 and over. We do not knowingly gather personal data from children under 16. If you believe such data was submitted, please contact us so we can remove it.

11. Changes to this policy

We may revise this policy from time to time. The "Last updated" date at the top of this page reflects the current version. Material changes will be announced through this website.